ABEET Privacy Policy

Effective date: (to be confirmed)

Last updated: (to be confirmed)

1. Who we are

1.1. «ABEET» (abeet.ai) is a Saudi real-estate search engine and platform that helps people find properties for sale and rent across Saudi cities. ABEET is part of the Experto brand (experto.sa).

1.2. The controller of your personal data is (to be confirmed), Commercial Registration No. (to be confirmed), located at (to be confirmed) ("ABEET", "we", "us").

1.3. This policy applies to: the website abeet.ai; the broker space (broker.abeet.ai); rental and property management (rental.abeet.ai); the ABEET mobile apps for iOS and Android; the «مساعدك العقاري» AI assistant; and any related communications (together, the "Services").

1.4. This policy is issued in line with the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations, as supervised by the Saudi Data & AI Authority (SDAIA).

2. Personal data we collect

2.1. Account data (ABEET Identity). One ABEET account gives you access to all Services. When you sign in with Apple or Google, we receive the data you allow those providers to share, typically your name, email address and a unique account identifier. If you use Apple's "Hide My Email", we receive a relay address only.

2.2. Preferences and activity. Search criteria, saved listings, your property plan, alerts and their settings, and notification preferences.

2.3. AI assistant conversations. The messages you exchange with «مساعدك العقاري», including your stated needs (buy or rent, city, area, budget, number of rooms, timeline).

2.4. Broker space data. For brokers and advertisers: name, contact details, FAL licence number and related licence information, office details, and the listings and content you manage.

2.5. Rental and property management data. Property details and any data you enter about other people (for example tenants or owners) when using rental.abeet.ai.

2.6. Device and usage data. IP address, device and browser type, operating system, app version, language, pages and screens viewed, approximate location derived from IP, crash logs and timestamps.

2.7. Cookies and similar technologies. See Section 6.

2.8. Communications. Messages you send us, including correction or removal requests and support requests.

2.9. Data in listings. Listings are aggregated from third-party public property platforms and from original advertisers and brokers. They may include the name and business contact details of the advertiser or broker as published in the original ad. See Section 5.

2.10. We do not ask for sensitive data (such as health, religious or biometric data) or national ID numbers through the Services. Please do not enter such data into the AI assistant or free-text fields.

3. How we use your data and our lawful basis

4. The AI assistant «مساعدك العقاري»

4.1. The assistant asks about your needs and opens search results. It does not create listings and does not invent deal prices, but its answers may be inaccurate or incomplete. Always check the original listing.

4.2. To generate replies, your conversations may be processed by third-party AI model providers: (to be confirmed). These providers may be located outside the Kingdom (see Section 8).

4.3.

4.4. Do not share sensitive personal data in conversations.

5. Listing data about advertisers and brokers

5.1. ABEET is not the advertiser or the broker. Each listing shows the original advertiser or broker and links to the original ad.

5.2. Advertisers and brokers can request correction or removal of their listings or their contact details by contacting (to be confirmed) or through the broker space. We will act on verified requests within (to be confirmed) working days.

6. Cookies and analytics

6.1. Essential cookies keep you signed in, maintain your session and protect the Services. They do not require consent.

6.2. Analytics cookies (we plan to use Google Analytics 4) help us understand how the Services are used. We set them only after you accept them in the cookie consent pop-up.

6.3. You can change your choice at any time through (to be confirmed) or your browser settings. In the mobile app, you can manage analytics in (to be confirmed).

7. Who we share data with

We do not sell your personal data. We share it only with:

7.1. Service providers acting on our behalf, including: cloud hosting (Hetzner, Germany); AI model providers (Section 4); analytics (Google Analytics 4, planned); sign-in providers (Apple, Google); and, when introduced, providers of push notifications, email and WhatsApp messaging (to be confirmed). They may use the data only to provide their services to us.

7.2. Experto and its group entities, to operate the Services under the same brand.

7.3. Advertisers and brokers, only when you choose to contact them or follow a link to an original ad. Their own privacy policies then apply.

7.4. Competent authorities, when required by law or a valid order.

7.5. A successor, in the case of a merger, acquisition or sale of assets, subject to the same protections.

8. Transfers outside the Kingdom

8.1. Our servers are hosted by Hetzner in Germany. Some providers (for example AI model providers, Google and Apple) may process data in other countries, including (to be confirmed).

8.2. We transfer personal data outside the Kingdom only in accordance with the PDPL and its Regulation on Personal Data Transfer outside the Kingdom, using appropriate safeguards and limiting data to what is necessary.

9. Retention

9.1. We keep personal data only as long as needed for the purposes above or as required by law:

• Account data: while your account is active, then deleted within (to be confirmed) days of account deletion.
• AI assistant conversations: (to be confirmed).
• Analytics data: (to be confirmed).
• Security logs: (to be confirmed).
• Correspondence and requests: (to be confirmed).

9.2. We may keep limited data longer where required by law or to establish or defend legal claims, after which it is deleted or anonymised.

10. Security and breach notification

10.1. We apply appropriate technical and organisational measures, including encryption in transit, access controls and limited staff access.

10.2. If a personal data breach occurs, we will notify SDAIA within the period required by the Implementing Regulations (currently within 72 hours of becoming aware of it) and notify affected users without undue delay where the breach may harm them, with steps they can take.

11. Your rights

11.1. Under the PDPL you have the right to:

• be informed about how your data is collected and used;
• access your data and obtain a copy in a readable format;
• request correction, completion or update of your data;
• request deletion of your data when it is no longer needed, subject to legal exceptions;
• withdraw your consent at any time (this does not affect processing before withdrawal).

11.2. To exercise your rights, contact (to be confirmed) or use the account settings. We may need to verify your identity. We will respond within the period set by the Implementing Regulations.

12. Deleting your account

12.1. You can delete your account at any time:

• In the app: (to be confirmed);
• On the web: (to be confirmed);
• By email: (to be confirmed).

12.2. Because ABEET Identity is a single account, deleting it deletes your access and data across abeet.ai, broker.abeet.ai and rental.abeet.ai, including saved listings, property plan, alerts and assistant conversations.

12.3. If you signed in with Apple, we also revoke the Apple sign-in token. Data we must keep by law is retained only for the required period (Section 9).

13. Children

The Services are intended for users aged 18 or older. We do not knowingly collect personal data from children. If you believe a child has given us personal data, contact us and we will delete it.

14. Marketing and notifications

We send marketing messages only with your consent. You can turn off alerts and marketing in your settings or via the unsubscribe link at any time. Service messages (such as security notices) may still be sent.

15. Changes to this policy

We may update this policy. We will publish the new version with its date and notify you of material changes through the Services or by email before they take effect.

16. Contact and complaints

16.1. Contact: (to be confirmed), (to be confirmed), (to be confirmed).

16.2. If you are not satisfied with our response, you have the right to file a complaint with the Saudi Data & AI Authority (SDAIA) through its official channels.